What does pre-order mean?

It allows you to get early access to the next collection of most wanted products before they're released.

When will my pre-order item arrive?

If your item(s) are marked as “Pre-Order” please expect a 5-6 weeks delivery window to receive your products. As soon as your item has been fulfilled, and is ready to be shipped, you'll receive an automated email confirmation.

When do I have to pay?

Pre-order items require full payment at checkout to be eligible to order.

Can I cancel a pre-order?

You may cancel your order before it has been processed either by receiving a tracking confirmation, or a notification of your order being marked as fulfilled.
Please note we only offer store credit.

To cancel your order:

Please reach out to customer service at info@bodiedbyuchis.com to cancel your order.

If your order has already been prepared, we can't cancel your order — but we do offer a Free Returns service.

Can I change my delivery address? 

We typically do not change addresses placed on orders for security reasons. If you would like to update your address, please email customer service at info@bodiedbyuchis.com and we’ll do our best to update.

Please note we are unable to update an order once it has been fulfilled, and/or packed.

Are pre-order items refundable?

No, we only offer store credit for pre-order items.

Will pre-order items be delivered with my other orders?

If you purchase in-stock products with pre-order all of your items will delivered together according to the expected release date for the pre-order item.

Is there a limit on purchasing pre-order items?

There may be order limits on some pre-order items. This is so everyone has a chance to get to purchase the items.